VoipAgent documentation

Short, task-oriented guides for the workflows you actually perform. Each one states what to do, what happens, and what to expect.

Start here

These guides cover the console (for operators and administrators) and the trunk portal (for SIP clients). Pick the task you need:

• Billing and funds — how your balance works, how funds are added, and where to read it.
• Call records — reading your CDRs, what each field means, and when they appear.
• Invoices — reading DID invoices and their line items.
• Managing DIDs — assigning, releasing, and deactivating numbers.
• SIP client setup — registering a SIP client against your trunk.
• Account and security — password rules and what happens to your sessions when you change it.

How to read these docs

Every value that is a number, identifier, phone number, or timestamp is shown in a monospace face, the same way it appears in the product. Money is always shown with its currency and full precision — a balance is never rounded away or shown as $0.00 when it could not be loaded.