Invoices

DID invoices bill the numbers assigned to an account over a period. Each is a dated document with line items and a status.

What an invoice contains

Period
The service window the invoice covers. Monthly items do not overlap — a number is billed once per period.
Line items
One row per charge: a monthly fee for a DID, a one-time setup fee, and any adjustments.
Subtotal
The sum of the line items, at full precision.
Status
Whether the invoice is owed, paid, or voided.

Reading an invoice

Open an invoice from the invoice list to see its line items. Monthly fees recur per DID; setup fees appear once, in the period a number was added.

Voided invoices

A voided invoice stays on record for audit but no longer counts as owed. Voiding is deliberate and cannot be undone silently — the person voiding confirms the specific invoice first.

If a number was released mid-period, the invoice still reflects the service it received while assigned. See Managing DIDs for how release affects billing.
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Last updated 2026-07-10.